Privacy Policy

Clean Pros (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website cleanproscy.com or use our cleaning services across Cyprus.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal data:

1.1 Information you provide directly

Name and surname
Email address
Phone number
Building address and details
Any information submitted through our “Get a Quote” form
Messages sent through the website or by email

1.2 Automatically collected information

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal data to:

Provide cleaning services for your building
Prepare and send you quotes
Communicate with you regarding your cleaning schedule or inquiries
Improve our website and user experience
Send important service updates
Maintain internal records for administration and legal compliance

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing (GDPR)

We process your data under the following lawful bases:

Contractual necessity: To provide cleaning services and quotes
Legitimate interest: To improve our website and communication
Consent: When you submit any form on our website
Legal obligation: To comply with Cyprus and EU law

4. How We Store and Protect Your Data

We use appropriate technical and organizational measures to protect your data, including:

Secure servers
Encrypted communication (HTTPS)
Access restricted only to authorized personnel

We retain your data only for as long as necessary to fulfill the purpose it was collected for.

5. Sharing Your Information

We may share your information only with:

Service providers who assist us in website hosting or communication (e.g., Wix)
Authorities when required by law

We never share your information with any third party for advertising or unrelated services.

6. Cookies

Our website uses cookies to:

Improve performance and analytics
Remember user preferences
Understand site usage

You can disable cookies through your browser settings at any time.

7. Your Rights Under GDPR

You have the right to:

Access your personal data
Request correction or updates
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Request a copy of your data (data portability)
Withdraw consent at any time

To exercise these rights, contact us at:
📧 thecleanproscy@gmail.com

8. Third-Party Links

Our website may contain links to other websites (e.g., social media).
We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our website and services are not intended for individuals under 18.
We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
All changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

For any questions about this Privacy Policy or your personal data, contact us:

📍 Clean Pros — Limassol, Cyprus
📧 thecleanproscy@gmail.com